Partner Pass Help

Partner Pass Help 

Help Directory

On this page, you will find job aids for using Partner Pass.
For an overview of Partner Pass, click here.

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Getting Started in Partner Pass

• Vendor FAQ
• Quick Reference Guide to Login to Partner Pass
• Download the Okta Verify App to Login to Partner Pass

Ocado

• Request Access for Vendor Ocado New Users

Lavante

• Request Lavante Access if No Prior Access
• Add a Supplier/Broker User to an Additional Supplier Organization for the Lavante Application

Supplier Hub

• Quick Reference Guide:  Login to Partner Pass to Access Supplier Hub
• Create Organization Contacts
• Manage Organization Contacts – Includes instructions for:
  • Add a user account or update a phone number or contact types
  • Delete a contact without a user account

Partner Pass Login Assistance

• Login to Partner Pass
• Forgot Password
• Unlock Account
• Change Password

Navigating Partner Pass

• Dashboard Reference Guide
• Update Your First and Last Name

Tasks That a Vendor Admin Can Perform in Partner Pass

• Deactivate or Dismiss User Access Based on Last Login
• Assign Admin Access
• Grant Application Access
• Revoke Application Access
• Deactivate a User
• Reactivate a User
• Update First and Last Name for Other Users

If you have any questions, please contact the Kroger Supplier Engagement Group:

• e-mail: SupplierCompliance@Kroger.com
• phone (US): 844-277-6165
• phone (outside US): +011 513-387-1140